Shipping Policy
Nautical Power Marine
This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase marine engines, parts, or equipment from Nautical Power Marine.
We aim to provide clear timelines, reliable delivery, and full transparency throughout the shipping process.
Where We Ship
We currently ship from the United States and Portugal.
We currently ship world wide with a few exceptions, kindly check the availability of shipping on our checkout page.
If your location is not available during checkout, we are unable to ship to that destination at this time.
Order Processing Time
Orders are typically processed within 1 to 3 business days after payment has been confirmed.
Please note:
Processing time does not include shipping time
Orders are not processed on weekends or public holidays
You will receive an order confirmation once your purchase has been successfully placed.
Delivery Time Estimates
Estimated delivery times vary depending on the destination and product size:
United States: 3–7 business days
Europe: 5–10 business days
International orders: 6–11 business days
Large marine engines and oversized equipment may require additional transit time due to freight handling and logistics scheduling.
Shipping Methods and Carriers
We work with trusted shipping providers to ensure safe delivery, including:
UPS
FedEx
DHL
USPS (for smaller items)
Freight carriers for large or heavy equipment
The shipping method used will depend on the product size, weight, and delivery location.
Shipping Costs
Shipping costs are calculated based on:
Product size and weight
Delivery location
Shipping method (standard or freight)
All shipping charges are displayed clearly at checkout before payment is completed.
There are no hidden shipping fees.
Freight Deliveries (Large Engines & Heavy Equipment)
For oversized items such as marine engines:
Freight delivery may require a scheduled delivery appointment
Customers are responsible for ensuring proper unloading arrangements
Additional carrier fees (such as liftgate service or residential delivery) may apply if required
Tracking Information
Once your order has been shipped, you will receive:
A shipping confirmation email
Tracking details (when available)
This allows you to monitor your shipment until delivery.
Customs, Duties, and International Orders
For international shipments:
Import duties, taxes, and customs fees are the responsibility of the customer
Delivery delays caused by customs clearance are outside our control
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an order is returned due to an incorrect address or failed delivery attempts, additional shipping charges may apply for reshipment.
Delayed, Lost, or Damaged Shipments
If your shipment is significantly delayed, lost, or arrives damaged, please contact us within 5 business days of the expected delivery date.
We will work directly with the carrier to investigate and resolve the issue.
Business Contact Details
Nautical Power Marine
2207 CA-33, Vernalis, CA 95385, United States
Email: sales@nauticalpowermarine.us.com
Phone: +1 (219) 243-6957